LOS ANGELES and DALLAS (February 17, 2003) – Vidcomgroup, Inc. (VCG) and Masergy Communications, Inc. announced today that they have partnered to offer comprehensive videoconferencing solutions featuring IP wide-area transport with guaranteed Quality of Service (QoS) backed by the industry’s strongest, most straight-forward service level agreements.
By combining Vidcomgroup’s expertise in videoconferencing solutions – including equipment, service, support, and training – with MASERGY’s guaranteed QoS videoconferencing delivery capabilities, customers receive end-to-end dependable solutions over an IP backbone guaranteed to perform at all times under all conditions.
"This MASERGY-VCG partnership is good news for current and prospective clients," said R.H. Schneider, president of Vidcomgroup. "Several of our clients are so pleased with the MASERGY network that they’re considering moving major parts of corporate communication, which historically traveled over traditional phone lines, to the amazingly reliable MASERGY network. There’s a lot to like here," Schneider said.
Key performance metrics of the MASERGY network for video traffic include:
• 100% packet delivery
• 100% in-sequence packet delivery
• Maximum latency variation (jitter) of 10ms
• Sub-1 second fast fail-over (network recovery)
These industry-leading performance metrics are possible because of the Class of Service (COS) and Quality of Service (QoS) capabilities intrinsic in MASERGY’s native Multi-Protocol Label Switching (MPLS) IP backbone. Customers do not need special equipment to use these advanced services; a standard IP router is the only customer premise equipment necessary.
"VCG is a pioneer in videoconferencing, and MASERGY is pleased to be joining forces with them," said Tom Hall, chief operating officer for MASERGY. He added: "Our companies can accomplish a lot together. VCG’s customers are now thinking of video, voice, and data as simply different forms of digitized communication that can be moved by MASERGY just as quickly, reliably, and safely, but less expensively, and with a minimum of fuss."
About Vidcomgroup (VCG)
Vidcomgroup, Inc., a privately held corporation, offers a variety of videoconferencing solutions including the industry’s best one, three, and five-year service plans, with unlimited training, 24-hour unlimited support, and overnight shipping of new systems. VCG is committed to providing effective media transmission, the best cameras, software and peripherals, and installation that is quick, simple, and reliable.
The result of Vidcomgroup’s efforts and partnerships bring user-friendly, state-of-the-art quality, and affordable videoconferencing at a fraction of the cost of ISDN. Vidcomgroup brings in the industry leaders to match its clients’ conferencing needs. VCG provides the right videoconferencing solution for all sizes of clients, whether they be a large corporation, small office, or residential. Demonstrations are available upon request. For more information about Vidcomgroup, visit www.vidcomgroup.com or call (800) 607-6427.
About Masergy Communications
Masergy Communications, Inc., is a privately held global network service provider, focused on the business market. The company is the industry’s premier provider of customer-controlled, converged network services. MASERGY specializes in providing companies the control of their private networks and the savings of a shared infrastructure required to reduce network costs and align business technologies with corporate priorities. For more information about MASERGY, visit the company at www.masergy.com or call (866) 588-5885.
